I hope this letter finds you all in good health. I’m writing to update you on treatment availability at Dental on Central.
First, our highest concern is your health and safety. We have continued to operate during the COVID-19 (coronavirus) pandemic so that we could care for emergency and urgent cases. We’ve done so in order to help relieve pressure on hospital emergency rooms so that physicians and nurses could be freed up to care for COVID-19 patients. And we have met and exceeded all guidelines for infection control published by the American Dental Association.
We have now returned to seeing patients for routine care, and we want you to know that your health and safety remain our top priority. Here is a summary:
I’m happy to provide a more detailed list, should you desire one. And should you feel more comfortable delaying non-emergency or non-urgent treatment for another month or two, I understand. We’ll be here whenever you’re ready to return.
Finally, this is uncharted territory for all of us. We are doing our best to navigate back to normal operations, but things that are out of our control could change. For example, we may need to reschedule your appointment based on changes from the governor’s office. So, we ask for your understanding and your grace during this time.
If you have any questions or concerns, or simply need to talk, we’re here for you. Our staff is standing by to care for your needs and answer your questions.
With my thanks and best regards,
Anthony Herro, DDS
Reliable information about COVID-19 can be found at the World Health Organization’s website